TERMS & CONDITIONS

Site Terms of Use

In using this site, you agree to the site policies, as set out below.

Site Policy:

All information on this site is provided in good faith and is accurate to the best of our knowledge. We accept that errors and omissions may occur, if you believe an error has been made please contact us.

We assume no responsibility and accept no liability for the condition, content or goods and services available on third party websites which may be linked to or accessed from this website.

Sales Policy:

Sales are available to persons over the age of 18 as is required by law.

It is against the law to sell or supply alcohol to or obtain alcohol on behalf of a person under the age of 18 years. By completing the order and offer to purchase the liquor all the details you have provided are vouched true and correct. It is a condition of purchase that you verify that you are 18 years of age or over. If you do not verify that you are 18 years or older your order will not be processed.

Prices and availability are subject to change without notice, and all prices are quoted in Australian dollars and include GST. Payment must be received before the wine will be dispatched.

Delivery Policy:

Wines are available for delivery in Australia only. For customers outside of Australia, please contact us direct via email or refer to our distributors page to find your nearest agent.

Freight will be charged in addition to the quoted purchase price unless otherwise stated, with charges indicated during the checkout process.

All wines will be delivered to your home or office via Australia Post or courier during normal business hours. Please allow 2 – 10 days for delivery. Each delivery is issued with a tracking number which will be emailed directly to the purchaser at the point of despatch. If a consignment number has not been received, delivery enquiries can be directed to hello@drplonk.wine

Purchases are at the customer’s risk once dispatched by us and we accept no liability for the delivery of items by the courier service.

Refund Policy:

If you have any concerns with your order, please contact hello@drplonk.wine